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Compliance & Risk

Risk
Appetite

Our financial crime risk framework and jurisdictional risk classifications for onboarding and payments.

Compliance & Risk
Last UpdatedMarch 26, 2026
PartnerBCB Group
ScopeEU/EEA
GOVERNANCE
RISK APPETITE
PROHIBITIONS
COUNTRY DATA

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Paysolo – Risk Appetite & Financial Crime Framework

As a partner of BCB Group, Paysolo is committed to operating in full alignment with the highest legal, regulatory, ethical, and social standards. Together with BCB Group, we are dedicated to protecting our clients, partners, stakeholders, and the integrity of the global financial system, while actively supporting regulatory and law-enforcement authorities in the prevention of economic and financial crime.

Paysolo conducts its business with integrity, transparency, and ethical responsibility across all jurisdictions in which it operates.

Financial Crime & Risk Management Framework

Paysolo operates a robust financial crime risk management framework, designed to identify, assess, monitor, and mitigate risks related to money laundering, terrorist financing, proliferation financing, sanctions breaches, bribery, corruption, and other forms of financial crime.

Our framework is built in line with industry best practices and partner expectations and includes:

01Clearly defined policies and procedures
02Risk-based customer due diligence (CDD & EDD)
03Transaction monitoring and controls
04Ongoing risk assessments and reviews
05Strong governance and accountability structures

We continually review and enhance our controls to ensure that accounts and services provided by Paysolo are not misused for illicit or illegal purposes.

Alignment With Partner Standards

Paysolo operates in a manner consistent with the compliance standards, risk appetite, and expectations of our regulated banking partners. We expect all clients using Paysolo to conduct their activities with honesty, openness, and full transparency, and to demonstrate that they maintain appropriate internal controls and legitimate economic activity.

Paysolo Risk Appetite Statement

Paysolo's Risk Appetite defines the boundaries within which we operate to protect:

Our clients

Our banking and infrastructure partners

The integrity of the financial system

Zero Tolerance for Financial Crime

Paysolo maintains a zero-tolerance approach to knowingly engaging in, facilitating, or ignoring financial crime. While we acknowledge that no system can entirely eliminate risk, Paysolo will never knowingly turn a blind eye to identified risks and will act promptly and decisively when concerns arise.

Prohibited Sectors & Activities

Paysolo has a zero risk appetite for establishing or maintaining relationships, or facilitating transactions, involving:

Unregulated or unlicensed money service businesses (MSBs)
Shell banks or shell companies without verifiable economic substance
Illegal sale or distribution of drugs
Human trafficking, modern slavery, or any form of serious criminal activity

Jurisdictional Restrictions

Paysolo maintains a zero risk appetite for:

Clients established in prohibited or sanctioned jurisdictions
Transactions involving prohibited or out-of-appetite countries

Prohibited jurisdictions include countries subject to sanctions or regulatory restrictions. Out-of-appetite jurisdictions are those assessed as presenting unacceptable risk, even where not legally prohibited.

Sanctions, AML & Terrorist Financing

Paysolo has a zero risk appetite for:

Any involvement with sanctioned individuals, entities, or countries
Any breach of applicable sanctions regimes
Money laundering, terrorist financing, or proliferation financing

We do not knowingly facilitate, directly or indirectly, any activity that would breach applicable financial crime laws or regulations.

Bribery, Corruption & Tax Evasion

Paysolo maintains a zero risk appetite for:

Bribery or corruption of any kind
Facilitation payments in any jurisdiction
Criminal facilitation of tax evasion by any associated person

Onboarding & Payment Risk Clarification

Where a country is classified as high risk for onboarding and prohibited for payments, customers may be onboarded following a manual review, however fiat services are not available for customers resident in such countries. Access to fiat services may only be granted where the customer can demonstrate legal residency or a valid residence permit in another eligible, non-prohibited jurisdiction, subject to full review of all supporting documentation.

Where a country is classified as high risk for both onboarding and payments, onboarding may still be considered on a case-by-case basis, subject to enhanced due diligence (EDD) and additional verification measures.

Country risk classifications apply to both individuals and businesses. All onboarding decisions are non-automated and assessed individually based on the customer's profile, residency status, business activity, and overall risk factors. Countries not included in the high-risk or prohibited lists are considered medium or low risk, subject to standard risk-based onboarding and monitoring.

Jurisdictional lists

Published in line with BCB Group: Risk Appetite: a prohibited list and a separate high-risk list.

Prohibited list

Zero appetite for onboarding or payments in these jurisdictions, consistent with regulatory prohibitions and partner standards. The table includes BCB Group's prohibited jurisdictions and additional Paysolo-prohibited jurisdictions (United Kingdom, Republic of Ireland) to which Paysolo applies the same standard.

CountryISOVerdict
AfghanistanAFPROHIBITED
BelarusBYPROHIBITED
CubaCUPROHIBITED
HaitiHTPROHIBITED
IranIRPROHIBITED
IraqIQPROHIBITED
LebanonLBPROHIBITED
LibyaLYPROHIBITED
MaliMLPROHIBITED
MyanmarMMPROHIBITED
NicaraguaNIPROHIBITED
North KoreaKPPROHIBITED
Republic of IrelandIEPROHIBITED
RussiaRUPROHIBITED
SomaliaSOPROHIBITED
SudanSDPROHIBITED
SyriaSYPROHIBITED
Ukraine (Occupied)—PROHIBITED
United KingdomGBPROHIBITED
VenezuelaVEPROHIBITED
YemenYEPROHIBITED

High risk list

Jurisdictions subject to enhanced due diligence and monitoring, per partner classifications.

CountryISO
AlbaniaAL
AlgeriaDZ
American SamoaAS
AngolaAO
AnguillaAI
Antigua & BarbudaAG
BangladeshBD
BoliviaBO
British Virgin Is.VG
BulgariaBG
Burkina FasoBF
CambodiaKH
CameroonCM
ChinaCN
Cote D'IvoireCI
CroatiaHR
Dem. Rep. CongoCD
El SalvadorSV
EswatiniSZ
FijiFJ
GuamGU
KenyaKE
KyrgyzstanKG
LaosLA
MaliML
Marshall IslandsMH
MonacoMC
MoroccoMA
NamibiaNA
NepalNP
NigeriaNG
PakistanPK
PalauPW
PanamaPA
ParaguayPY
PhilippinesPH
SamoaWS
SeychellesSC
South AfricaZA
South SudanSS
St. VincentVC
Trinidad & TobagoTT
TunisiaTN
Turks & CaicosTC
UgandaUG
UkraineUA
US Virgin Is.VI
VanuatuVU
VietnamVN

Countries not listed above are treated as medium or low risk, subject to standard risk-based onboarding and monitoring.

Paysolo EOOD

BCB Group · EU/EEA

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UIC207268330 · Bulgaria
Contactcontact@paysolo.io
PartnerBCB Group
Last UpdatedMarch 26, 2026
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Company number: 207268330
George Washington 24, fl. 3, office 6, Sofia, Bulgaria

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Paysolo services are not available in certain jurisdictions, including the United Kingdom, Russia, Ukraine, Afghanistan, Lebanon, Belarus, Iraq, Iran, and other prohibited or high-risk jurisdictions; please refer to our Risk Appetite Policy for the full list and eligibility criteria.

Paysolo EOOD (company number 207268330) is a Crypto-Asset Service Provider (CASP) applicant operating within the transitional period under Article 143 of Regulation (EU) 2023/1114 (MiCA), with a CASP licence application pending before the Bulgarian Financial Supervision Commission (FSC). Paysolo EOOD also holds a registration as a Virtual Asset Service Provider (VASP) with the Bulgarian National Revenue Agency (NRA) under the Measures against Money Laundering Act.

Paysolo partners with various licensed European Payment Institution providers and availability of certain services may vary depending on national regulations and partner policies.

Important Warning: Buying crypto is highly risky and speculative. You can lose all the money you invest. Crypto prices can change drastically in a very short time.

Crypto-assets have varying environmental impacts, with some having a greater impact than others. Read our MiCA sustainability indicators disclosure for BTC, ETH and LTC (Table 2 / Table 3 template).

Your investments on this platform are not protected by any European investor compensation or bank deposit insurance schemes. If a loss occurs, you will not get your money back from the government or any backup fund. Make sure you fully understand how crypto works and only invest what you can afford to lose. For more details, read our . You may also review the third-party technical papers for each protocol. These are not MiCA Article 6 white papers.

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